1. Introduction
Welcome to ARProBot - Your Digital Growth Partner. We are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your information while providing WhatsApp Business API services integrated with Meta platforms.
By using our services, you agree to the practices described in this Privacy Policy.
2. Information We Collect
2.1 User Information
We may collect:
- Name
- Email address
- Phone number
- Business details
- Billing and payment information
2.2 Technical & Usage Data
We may collect:
- IP address
- Device and browser information
- Access logs
- Platform activity records
2.3 End-User Data
Users who send WhatsApp messages are responsible for:
- Obtaining proper opt-in consent
- Providing legally required privacy notices
- Complying with applicable data protection laws
We do not control how users collect or manage their customer databases.
3. How We Use Information
We use collected data to:
- Provide and maintain services
- Process payments and billing
- Offer technical support
- Improve platform functionality
- Comply with legal obligations and Meta platform policies
4. Data Retention Policy
Campaign data, chatbot replies (automatic or manual), message logs, and delivery reports will be retained for a maximum of 7 days only.
After 7 days, data may be automatically deleted from our system.
Users are strongly advised to download campaign reports and necessary logs immediately after campaign completion.
The Company shall not be liable for data unavailability after the retention period.
5. Data Sharing
We do not sell, rent, or trade user data.
Information may be shared only:
- With trusted service providers under confidentiality agreements
- If required by law or legal authority
- To protect our legal rights or prevent fraud
6. Data Security
We implement reasonable technical and organizational security measures. However, users are responsible for safeguarding their account credentials.
7. Policy Updates
Media standards, messaging categories, pricing structures, and compliance requirements defined by Meta may change from time to time.
We reserve the right to update this Privacy Policy accordingly.
Continued use of the platform constitutes acceptance of updates.
8. Contact Information
For privacy-related concerns, please contact: care@arprodigital.com